Field Service
We provide Canada-wide on-site repair services, with a specialized focus on lottery-based devices. Our service model is built for speed, accountability, and a high first-time fix rate—delivered by a directly employed, professionally equipped technician team.
On-Site Repair Services
Our expertise lies in on-site servicing of lottery-based hardware with specialized capabilities within the Ontario region.
Directly Employed Technicians
100% of our on-site service technicians in Ontario are direct employees, ensuring consistent quality, accountability, and professionalism.
Custom-Engineered Service Vans
Our technicians are dispatched via our fleet of cargo vans, custom-outfitted with GPS tracking, surveillance systems, and top tier electronic diagnostic and repair tools. This ensures the safe delivery of sensitive components and maximizing the chances of resolving issues on the first visit.
Installation
We provide precision delivery, placement, and installation of sensitive equipment. Using specialized material handling tools such as Track-O, hover lifts, and custom dollies, we ensure safe movement in tight or delicate spaces. Our professional, uniformed technicians arrive with premium tools and uphold the highest standards of cleanliness, safety, and customer experience.
Heavy-Duty Equipment Handling
Equipped with a custom-built, belt-driven Track-O system, our team is capable of lifting and moving equipment exceeding 4,000 lbs, and operating on 60-degree slopes and stairs. This is ideal for navigating tight-access areas or uneven terrain with precision and safety.
Hover Lift Technology
Our specialized hover lift systems can handle loads of up to 5,000 lbs, gliding heavy equipment across floors without damage—making them ideal for sensitive indoor environments.
Logistics
Our fully in house logistics division is designed to support complex service operations, including the safe and efficient transport of high-value and heavy I.T. equipment. Backed by a highly customized fleet and advanced material handling technology, we provide secure and responsive logistics coverage across Canada, specializing in Ontario.
Diverse, Customized Fleet
We have a fleet of cargo vans, cube vans, and 53′ trailers optimized for a wide range of transport needs—from small components to full equipment deployments.
Tech-Equipped Vehicles
All vehicles are outfitted with diagnostic and repair tools for mobile service and technician support, real-time GPS tracking and route optimization for precision dispatching and reduced travel time, and on-board AI-enhanced surveillance systems for safety, compliance, and cargo monitoring.
Secure & Sensitive Transport
Our transport operations are engineered for precision, safety, and responsiveness—ensuring the transport of delicate electronics, high-value assets, or managing heavy lifts in complex spaces. Each delivery ensures technicians arrive fully equipped, with all tools and parts intact and secure.
Electronic Repair
We specialize in full-spectrum hardware repair—from component-level board repairs to complete system diagnostics. Our team handles both in-warranty and out-of-warranty repairs for many of the industry’s most respected technology manufacturers.
Printers
As an OEM Authorized repair center for global OEM’s, we offer 20+ years experience on comprehensive repair services for thermal, inkjet, and laser printers from leading manufacturers.
Display Screens
Our team provides expert diagnostics and repair for touchscreens, monitors, and industrial display panels.
Point of Sale (POS) Systems
We offer extensive experience servicing complex POS lottery terminals.
Signage Repair
We provide full-service repair for digital and wireless jackpot signage.